Privacy Policy

Privacy Policy
Last Updated: January 1, 2025

Joyride, Inc. dba Ceramicar Wax (“Ceramicar Wax,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, book services, or communicate with us.

1. Information We Collect

We collect personal and non-personal information to provide and improve our services. This includes:

• Personal Information: Name, email address, phone number, payment details, and vehicle information when booking an appointment.

• Billing Information: Payment details are securely processed via third-party payment providers.

• Technical Data: IP address, browser type, operating system, and website usage statistics collected via cookies and analytics tools.

• Communications: Any correspondence you send to us, including inquiries, reviews, or feedback.

2. How We Use Your Information

We use the information collected for the following purposes:

• To provide services: Process bookings, manage appointments, and communicate with customers.

• To enhance customer experience: Improve our website, services, and customer interactions.

• To process payments: Securely handle transactions and prevent fraud.

• To send marketing communications: Provide promotional offers, updates, and reminders (only if you opt-in).

• To comply with legal obligations: Meet regulatory requirements and prevent unlawful activity.

3. Data Protection & Security

We implement strict security measures to protect your information, including:

• Encryption: All sensitive data, including payment information, is encrypted.

• Access Control: Only authorized personnel have access to customer data.

• Third-Party Security: We ensure our payment processors and service providers comply with security best practices.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

4. Sharing & Disclosure of Information

We do not sell or rent your personal information. However, we may share it under the following conditions:

• With Service Providers: We use third-party payment processors and analytics providers to facilitate transactions and website performance.

• Legal Compliance: We may disclose information when required by law, subpoena, or legal process.

• Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

5. Your Rights & Choices

You have the right to:

• Access & Review Your Data: Request a copy of the personal information we store.

• Opt-Out of Marketing Communications: Unsubscribe from promotional emails at any time.

• Request Data Deletion: Ask us to delete your personal data, subject to legal obligations.

• Update Your Information: Correct any inaccuracies in your details.

To exercise these rights, contact us at [Insert Contact Email].

6. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.

• Essential Cookies: Necessary for website functionality.

• Analytics Cookies: Help us understand how users interact with our site.

• Marketing Cookies: Used for advertising and promotional purposes.

7. Data Retention Policy

We retain personal data as long as necessary to fulfill service obligations, legal requirements, and business operations. When data is no longer needed, we securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites. We encourage users to review their respective privacy policies.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page, and continued use of our services implies acceptance of the updated terms.

10. Contact Us

For any questions regarding this Privacy Policy, or to exercise your data rights, please contact us at the link in our footer.

By using our website and services, you acknowledge and agree to this Privacy Policy.